MOVA
Frequently Asked Questions
Everything you need to know about Aeva.
Membership & credits
How long am I committed for?
When does my membership renew?
Do my credits roll over?
I ran out of credits. How do I get more?
Can I cancel? Is there a fee?
Can I get my money back after subscribing?
Are prices shown with VAT?
Bookings & check-in
How far in advance can I book?
Where do I see my bookings?
How do I check in?
What if the studio cancels the class?
Cancellations & no-shows
How do cancellations work?
Why is there a fee at all?
Your data & account
Do studios get my personal data?
Do you track where I live?
How do I delete my account?
Do I need to sign waivers?
Support
Need help fast?
My favourite studio isn't on the app. What can I do?
MOVAMOVA